Grand Rapids, MI – Velo Law, a multi-state collection law firm practicing in Michigan, Ohio, Indiana, and Montana, is proud to announce its acquisition of Congress Collection, a family-owned third-party debt collection agency. This acquisition merges two trusted names in the receivables industry, creating a powerful organization to improve how collections are managed and experienced.

“We are thrilled to welcome Congress Collection to the Velo Law family,” said Scott Renner, President of Velo Law. “This acquisition is a key step toward delivering cutting-edge solutions and transforming the way collections serve both creditors and consumers.”

Founded in 1957, Congress Collection has built a solid reputation for professionalism, compliance, and a consumer-first approach to collections. Over the years, they have established their organization as a trusted partner for creditors seeking effective recovery solutions. The company utilizes a proprietary scoring system to ensure clients’ accounts are being worked effectively, and their consumers are empowered with the appropriate resources. Their history of innovation and dedication to best practices aligns seamlessly with Velo Law’s mission and values.

Expanding Joint Capabilities Through Integration

This acquisition strengthens both organizations by combining Congress Collection’s operational expertise with Velo Law’s legal capabilities. Together, the joint organization will be focused on enhancing the collections process for clients and consumers alike. 

  • Seamless Integration of Expertise: By merging Congress Collection’s ground-level-based insights with Velo Law’s legal acumen, the joint organization will deliver comprehensive solutions that address diverse creditor needs while maintaining strict compliance standards.
  • Technology-Driven Transformation: The updated technology systems being implemented will revolutionize communication and workflow efficiency. These tools will allow the organization to better analyze data, improve account resolution rates, and provide creditors and consumers with a more transparent and effective process.
  • Elevating Consumer Experience: With a shared commitment to treating consumers with respect and empathy, the joint organization will implement strategies designed to cultivate constructive interactions. These efforts will focus on providing clear information, offering flexible solutions, and resolving accounts in a way that prioritizes dignity and understanding.

This partnership positions the newly combined entity as a leader in the collections industry, capable of delivering services that are both innovative and rooted in respect.

A Shared Vision for the Future

Looking ahead, Velo Law and Congress Collection aim to redefine what their joint success looks like in the receivables industry. By leveraging the strengths of both organizations, they are well-equipped to address the evolving challenges of their creditor clients, while continuing to prioritize compliance, employee training, and ethical consumer practices.

While neither operation will see an interruption in their operations due to this acquisition, Velo Law and Congress Collection will work to build bridges with consumers and clients as a joint organization to provide creditors with efficient, results-driven solutions. Together, they are charting a path toward a more progressive and consumer-focused collections industry.

About Velo Law

Headquartered in Grand Rapids, Michigan, Velo Law Office is a key organization for creditors seeking to recover overdue debts in Michigan, Ohio, Indiana, and Montana. Their approach seamlessly integrates innovative collection techniques and aggressive litigation with a practical focus on financial concerns. Dedicated to optimizing creditor assistance, Velo Law ensures transparency, honesty, and the highest recovery levels. Every collection matter is meticulously supervised by experienced attorneys, utilizing a strategic blend of resources to meet client objectives. 

About Congress Collection

Founded in 1957, Congress Collection is a family-owned business with deep roots in the community. When you deal with Congress, you will deal with people who care about you – whether you are a consumer that owes a debt or a client that hopes to make your business more profitable.